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If you want to ask a question or talk through any issues or concerns, call the Stop it Now! confidential, freephone helpline on 0808 1000 900.

The helpline is available from 9am-9pm Monday to Thursday and 9am-5pm Fridays. Alternatively you can contact us for help and advice via email at this address:, with a response in 48 hours.

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Did You Know?

In 2017 Public Health England released research from a 2014 consultation with 5,335 young people aged 11-15 years old. They found:
• 17.9% of 11-15 year olds reported being cyberbullied in the two months prior to being surveyed
• girls were twice as likely as boys to report being cyberbullied
• cyberbullying increased with age for both boys and girls; the reported prevalence rates of cyberbullying at age 15 were almost double those for 11 year olds
• cyberbullying is associated with socio-economic status. Young people from more affluent families were more likely to report being victims of cyberbullying
• young people who reported positive family communication, especially with a father, were less likely to experience cyberbullying
• positive perceptions of the school environment were associated with lower levels of cyberbullying
• cyberbullying was associated with feelings of safety in young people’s local neighbourhood
• A review of 35 international studies on cyberbullying concluded that around 24% of children and young people will experience some form of cyberbullying  (internet

Bullying is not something that only happens in the real world any more. In the past, bullying may have occurred at school, in the playground or at a youth club, now it can happen on mobile phones, over email, in chat-rooms, on social networks and other websites. Cyberbullying can happen 24 hours a day, 365 days a year. Cyberbullying is when one or more people try to tease, harass, threaten or embarrass another person using technology such as mobile phones or the Internet.

Children and young people can fall victim to cyberbullying, but they can also become the bully, or be drawn into cyberbullying without even realising it.

Even though cyberbullying cannot physically hurt someone – the emotional effects can be devastating. Due to the nature of cyberbullying as something that can happen constantly 24/7, escaping from it can be hard and victims can be left feeling very isolated, lonely, distressed, scared and vulnerable.

Top Tips

  • Talk to your child about responsible online behaviour
  • Remind them that once a message is sent or a comment is posted online you cannot take it back. 
  • Let them know that if something bothers them, makes them feel upset, sad or scared they can talk to you about it.

Cyberbullying - A headteachers perspective

Sue Croft is the Head Teacher of Cleaves School in Surrey. Here she talks about her experience of cyberbullying and why parents need to know about it.

There are many organisations and useful websites that can help with cyberbullying situations or concerns:

Anti-bullying Alliance provides advice to parents which includes identifying the signs of bullying and how to respond to it appropriately.

Bullying UK is a charity that provides information and advice to young people and their parents through its website and email service. It works with schools, youth organisations, police forces, health trusts and runs workshops.

Childnet International is a non-profit making organisation working with others to help make the Internet a positive and safe place for children and young people. Their website holds a wealth of resources.

Cybersmile is founded by parents of children directly affected by cyberbullying, this non-profit making organisation provides support to individuals that are bullied online and seeks to change the behaviour of the bullies themselves, through education.

Direct Gov offers information and advice for parents, children and young people on cyberbullying.

Common Sense Media has published the following Stay-Safe tips for children and young people who are victim to cyberbullying. There is additional advice on its website.  

  • Turn off the computer. It's best to ignore attacks and walk away from the cyberbully.
  • Don't respond or retaliate. If you're angry and reply, then you might say nasty things. Cyberbullies often just want to get a reaction out of you, so don't let them know that their plan has worked.
  • Block the bully. If you get mean messages through IM or a social networking site, take the person off your buddy or friends list. You can also delete messages from bullies without reading them.
  • Save and print out bullying messages. If the harassment continues, save the messages to prove what has happened and what been said. This could be important proof to show parents or teachers if the bullying doesn't stop.
  • Talk to a friend. When someone makes you feel bad, sometimes it can help to talk the situation over with a friend.
  • Tell a trusted adult. A trusted adult is someone you trust who will listen and who has the skills, desire, and authority to help you. Telling someone what's going on isn't 'grassing' or telling tales -- it's standing up for yourself. And even if the bullying occurs at home, your school probably has rules against it.

Video: Let's Fight it Together

This film, produced by Childnet International highlights the different ways that Cyberbullying can happen and the consequences for the young person being targetted. This is a great video for parents to share with their children.

Internet safety

You can learn more about how to protect your child online through watching our internet safety awareness video. Website Design & eCommerce Software Shopping Cart Solutions